Global 1st Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit www.global1st.co.uk, apply for a trade account, place an order, or contact us through our website.

Who we are

Global 1st Ltd
Unit E6
Phoenix Business Centre
Rosslyn Crescent
Harrow
HA1 2SP
United Kingdom

Email: vie@global1st.co.uk
Telephone: 020 3417 2320 / 07799 828585

What information we collect

We may collect the information needed to manage trade accounts, process orders, arrange delivery, respond to enquiries and meet our legal and administrative obligations.

This may include:

• name
• business name
• billing and delivery details
• email address and telephone number
• trade account information
• order and payment information
• communications sent to us
• basic website usage information

How we collect information

We collect information when you:

• apply for a trade account
• place an order
• contact us by email, phone or through the website
• sign up to receive marketing updates
• browse or use our website

How we use your information

We use your information to:

• manage and approve trade accounts
• process and fulfil orders
• arrange delivery
• communicate with you about your account or orders
• respond to enquiries
• maintain business and financial records
• improve our website and services
• send marketing communications where appropriate

Lawful basis for processing

We process personal information where necessary for:

• taking steps at your request or performing a contract
• complying with legal and regulatory obligations
• our legitimate business interests, where these are not overridden by your rights
• your consent, where this is required

Sharing your information

We may share your information with trusted third parties where necessary to operate our business, including payment providers, delivery partners, website service providers and professional advisers. Some of these service providers may process personal information outside the United Kingdom. Where this applies, we take reasonable steps to ensure appropriate safeguards are in place.

We do not sell your personal information.

Data retention

We keep personal information only for as long as reasonably necessary for business, legal, tax and accounting purposes.

Marketing

If you choose to receive marketing from us, we may send you updates about products, offers and news. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at vie@global1st.co.uk.

Cookies

Our website may use cookies or similar technologies to help the site function properly and to understand how it is used.

Your rights

Depending on the circumstances, you may have the right to request access to your personal information, ask for corrections, request deletion, object to certain processing, or ask us to restrict how your information is used.

If you would like to exercise any of these rights, please contact us at vie@global1st.co.uk.